Friday, April 8, 2016

FileFactory Download Problems–Continued

Screen Shot 2016-03-27 at 10.12.18 AM[4] A few people are still having problems downloading while FileFactory straightens out their problem.

Here’s work-a-round download methods:

Using Firefox: click the “Ignore this warning’ words at the lower right hand of the warning box (See above). If you are still sceptical, you should scan each file BEFORE opening and you will see that they are clean.

Using Explorer: Turn off “Smart Screen Filter” – Go to the “Safety” drop down menu on top toolbar, go down to “Smart Screen Filter”, then down to “Turn off Smart Screen Filter” Having this off is no problem as Explorer always scans each download!Untitled 2

Using Chrome: You are on your own here, as I never use it.

FileFactory is still working the problem and I am still in contact with them. They ask for time as the problem is more complex than originally thought!

1 comments:

SpaceRanger said...

I've downloaded many items recently and have not got this warning. I'm on an older PowerPC Mac running OSX (10.5.8) using a version of Firefox and have not had any problems.

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